Privacy & Children's Data

What we collect

When you book an assessment we collect the parent or guardian's name, email and phone number, an emergency contact, and the player's name, date of birth, club, position, goals and any medical or support information you choose to share.

Why we collect it

• To manage the booking and contact you about it.
• To keep the player safe during sessions (medical notes, emergency contact).
• To check age eligibility and group players appropriately.

How it is protected

Booking information is stored securely and is only visible to authorised Football Factory staff through a password-protected admin area. It is never displayed publicly, sold or shared for marketing.

Photos and video

We will only use images of a player if the parent or guardian has given photo consent on the booking form. Consent can be withdrawn at any time by contacting us.

Your rights

You can ask to see, correct or delete the information we hold about you or your child at any time by messaging us on WhatsApp.